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Terms of Use

Terms of Use

IMPORTANT – READ CAREFULLY

The Jigsaw Solutions (www.JigsawMe.com) are owned and operated by Jigsaw, a Delaware corporation and is provided to you under the terms and conditions of these published online Terms of Service (“Terms”) which include the Jigsaw Online Privacy Policy.

BY CLICKING THE “SUBMIT” BUTTON CUSTOMER ELECTRONICALLY ACCEPTS THE TERMS OF SERVICE AND CUSTOMER REPRESENTS AND WARRANTS THAT CUSTOMER; (i) IS AUTHORIZED TO SIGN FOR AND BIND THE CONTRACTING PARTY AND (ii) AGREES TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT, INCLUDING THE DISCLAIMERS AND LIMITATIONS OF LIABILITY.

1. DESCRIPTION OF SOLUTIONS

Jigsaw – Jigsaw is a web-based application that provides individuals and organizations to hold interactive meetings and educational sessions virtually.  It includes the ability for all participants and the presenter to actively engage and participate in a web conference session.  The application is server-driven and requires no desktop sharing which helps to ensure higher speed for viewing graphics, etc.  The purpose of Jigsaw is to simulate of a face-to-face meeting virtually with prospects, customers and staff.  The goal of Jigsaw is to reduce travel and meeting costs, improve productivity and morale and to provide more tools for use at sessions thus saving additional time or lost information for those unable to attend or for review sessions at a later date.

2. REGISTRATION

To use the Solution, Customer must submit a complete Jigsaw registration form.  As part of the registration process for the Solution, Customer agrees to provide certain limited information about Customer as requested in the registration form. Such information is to be current, accurate and complete.  Customer agrees to maintain and update this information as required to keep it current, complete and accurate.   The information requested during the original sign up shall be referred to as “Registration Data.” If Jigsaw, discovers that any of Customer’s “Registration Data” is inaccurate, incomplete or not current, Jigsaw reserves the right terminate Customer’s right to access and use the Solution immediately upon notice.

Jigsaw will review and evaluate the registration data in good faith and will notify Customer in a timely manner regarding acceptance or rejection.  Jigsaw may reject a registration application if it determines, in its sole discretion, that the user is not an appropriate subscriber or user of the Solution.  Jigsaw is not required to provide justification for its decision to reject a Customer.  If Jigsaw rejects Customer’s registration application, Customer may reapply and Jigsaw will reconsider Customer’s application.  Customer must be 18 years of age or older to register for the Jigsaw application.  By registering for the Solution Customer represents to Jigsaw that Customer is 18 years of age or older.  Upon acceptance of this agreement and completion of the registration process Customer will have an active account with Jigsaw and will become a Member to the Jigsaw Solution.

3. SERVICES

 

a.                    Description of Service

Jigsaw allows the Member to conduct an interactive virtual utilizing a server-based solution.  This solution has multiple capabilities that allow sharing of information, independent data manipulation and video/audio chatting.  It is designed to simulate a face-to-face meeting virtually to improve a company’s profitability, reduce costs and improve company morale.  It is also designed to improve communication with prospects, customers, staff and corporate partners.  The information identified in this section is not all inclusive of the Solution’s capability but rather is a small sampling of the Solution’s power.

Jigsaw is available under a number of different subscription plans. Customer should confirm that the plan Customer is registering for meets Customer’s needs by reviewing the Subscription Plans and by reviewing solutions page on the Jigsaw website.

Jigsaw does not require specific software downloads other than the normal Microsoft® Updates that most companies already have identified as a normal and acceptable update. Each participant must have access to the Internet utilizing no less than a fast DSL connection and must maintain a connection during the entire session to have access to the multiple components of the Solution.

4. FEES AND PAYMENTS

Current subscription fee information is always available under My Account/Log In on the Jigsaw website.  Customer’s subscription will continue and renew automatically unless terminated by Jigsaw or until Customer notifies Jigsaw of a decision to change Customer’s subscription plan or renewal.  Customer agrees that Jigsaw may either charge Customer’s credit card or invoice Customer, based on payment mechanism agreed by Customer and Jigsaw, all amounts due and owing for the Service including subscription fees, service fees, overage fees, customized 3D modeling and animation fees, or any other fees or charges associated with Customer’s usage of the Service.

If there are any annual, monthly or similar periodic fees for Customer’s subscription these fees will be billed automatically at the beginning of the renewal period either to the credit card on file or through an invoicing process, based on the type of billing cycle and process Customer and Jigsaw has agreed to during Registration unless Customer terminates the subscription 30 days before the cancellation period is to begin.

Jigsaw may change the fees and charges then in effect or add new fees or charges by giving Customer notification in advance of the fee changes.  All fees and charges incurred in connection with Customer’s User Name and Password will be billed to the credit card on file or the invoicing process Customer designated at the time of registration.  Customer is also responsible for any fees or charges incurred to access JigsawMe.com through an Internet Service Provider (ISP) or other third party service.

Customer agrees that in the event Jigsaw is unable to collect the fees invoiced and owed for the Services through either the credit card on file or at 30 days after the invoice, Jigsaw may take any other steps it deems necessary to collect these fees from Customer and Customer will be responsible for all costs and expenses incurred by Jigsaw and associated with these collection efforts.  The collection costs include but are not limited to the collection fees, court costs, and attorney fees.  Customer further agrees that Jigsaw may collect interest at the lesser of 1.5% per month or the highest amount permitted by law on any amounts not paid when due.

Customer, and not Jigsaw, are responsible for paying any amounts billed to Customers’ credit card by any third party, regardless of the authorization status, amount or service provided by the third party.

a.                    Credit Cards & Monthly Invoicing

As a condition of Customer’s right to use the Solution, Customer must provide us with a valid credit card number belonging to Customer with available credit sufficient to pay the applicable Subscription fees or have been approved to receive either monthly or quarterly invoices to be paid within 30 days of receipt.

If Customer chooses to utilize a Credit Card as the preferred method of payment, and Customer cancels the credit card or it is otherwise terminate, Customer must immediately provide us with a new valid credit card number.  In the event Customer does not provide us with a current and valid credit card number with sufficient credit during the effective period of this Agreement, Customer will be in violation of this Agreement and Jigsaw may terminate this Agreement with Customer.  In the event Customer provides Jigsaw with a debit card number instead of a credit card number, Customer authorizes Jigsaw to make all charges described in this Agreement to Customer’s debit card account.

If Customer chooses to utilize an Monthly/Quarterly Invoice as the preferred method of payment and Customer does not make payment for the invoice within the 30 day payment period, Customer will be in violation of this Agreement and Jigsaw may terminate this Agreement with Customer.

b.                   Subscription Renewals

Customer’s JigsawMe.com subscription will be automatically renewed unless Customer changes the selected subscription option prior to the end of the current subscription period.  Customer’s subscription options are located under My Account/Log In.  For your convenience, we will automatically bill the subscription fee to the credit card on file.  Please contact our Customer Assistance department if you need assistance in updating your subscription options, making a change to your plan or if you to change the payment method.

5. USER CONDUCT

Customer is solely responsible for the content of Customer’s transmissions, data and documents through the Solutions.  Jigsaw does reserve the right to take any action with respect to the Solution that Jigsaw deems necessary or appropriate in Jigsaw’s  sole discretion, if Jigsaw believes Customer or Customer’s transmissions, data and documents or the use of the Solution may create liability, or potential liability, for Jigsaw .

Customer’s use of the Solution is subject to all applicable local, state, national and international laws and regulations, including without limitation those governing account collection, export control, consumer protection, unfair competition, anti-discrimination or false advertising.  Customer agrees to:

•   comply with all federal and state laws, rules and other regulations applicable in connection with the Solution.

•   not to use the Solution for illegal purposes

•   not to use the Solution to infringe any third party’s copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy

•   not to transmit through the Solution any unlawful, harassing, libelous, abusive, threatening, indecent, harmful, vulgar, obscene or otherwise objectionable material of any kind or nature.

•   not violate the intellectual property rights of any party that would give  rise to civil liability or that constitutes or encourages conduct that could constitute a criminal offense under any applicable law or regulation.

 

6. COMMERCIAL USE

a.  No Resale or Commercial Use of the Solutions

Customer’s right to use the Jigsaw solutions are personal to the customer.  Customer may be either an individual, corporation or business entity and agrees not to resell the use of the Solutions, any downloadable plug-in, models, animation, quadviewing or other materials, applications, trademarks, logos or any information obtained by Customer without the expressed written consent of Jigsaw.

7. PROPRIETARY RIGHTS

 

a.                    Proprietary Rights

In accordance with Customer’s authorized use of the Jigsaw Solutions, Jigsaw grants Customer a limited license to use the Solutions.  Customer understands and acknowledges that the Solutions may be protected by copyrights, trademarks, product marks, patents or other proprietary rights and laws.  Customer is permitted to use Solutions as expressly authorized Jigsaw and these Terms.

Jigsaw retains complete ownership of all proprietary rights of the Solutions and in all trademarks, trade names, service marks, logos, icons and any marks identifying Jigsaw solutions.   Jigsaw logo, Solution names and other names, logos, icons and marks identifying the Jigsaw solutions and services are trademarks of Jigsaw and may not be used without the prior written permission of Jigsaw. Customer may not copy, reproduce, distribute, lease, loan, rent, timeshare, deliver or otherwise transfer, directly or indirectly, the Solution license granted to Customer, in whole or in part, or create derivative works of the Solutions without expressly being authorized to do so by Jigsaw.

Customer will not reverse engineer, reverse decompile, alter, modify, disassemble or otherwise attempt to derive source code from the Solution.  Customer will not remove, deface or obscure the copyright or trademark notices and/or other proprietary notices associated with the Jigsaw solutions.

8. PRIVACY

Jigsaw’s use of any personal information provided by Customer is identified in the Jigsaw Privacy Policy.

9. MODIFICATIONS

Jigsaw may amend these Terms at any time by notifying Customer of the changes, at Customer’s e-mail address of record.  Customer agrees that they accept these amended terms if Customer continues to use the Solutions after Customer has been notified of such amended terms.  Jigsaw, reserves the right to modify or discontinue the Solutions with or without notice to Customer.  Jigsaw shall not be liable to Customer or any third party should Jigsaw exercise its right to modify or discontinue the Solutions.

10.          PASSWORD SECURITY

Customer agrees to carefully safeguard and monitor all passwords associated with the Jigsaw Solutions.  Customer is solely responsible if Customer does not maintain the confidentiality of passwords and account information.   Customer agrees to immediately notify Jigsaw, of any unauthorized use of Customer’s account or any other breach of security known to Customer, including if Customer believes that its passwords or account information has been stolen or otherwise compromised.  Customer is solely responsible for any and all activities that occur under Customer’s account.

11.          TERMINATION

Customer may terminate this agreement with or without cause at any time, effective upon thirty (30) day written notice to Jigsaw. Termination will be effective on the last day of the purchased term period.

Jigsaw may immediately terminate Customers subscription and right to use the Solutions immediately without notice if Customer breaches any of the Terms or if Jigsaw decides, in its sole discretion, to discontinue offer the Solutions.  Jigsaw shall not be liable to Customer or any third party for termination of the Solutions.

Upon termination of subscription, Customer’s right to use the Solutions immediately cease.

12.          DISCLAIMER OF WARRANTIES

CUSTOMER UNDERSTANDS AND AGREES THAT THE SOLUTIONS/SERVICES ARE PROVIDED ON AN “AS IS” BASIS.  CUSTOMER EXPRESSLY AGREES THAT THE USE OF THE SOLUTIONS AND SERVICES ARE AT CUSTOMERS SOLE RISK.  JIGSAW EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.  JIGSAW MAKES NO WARRANTY OR REPRESENTATION THAT THE SOLUTION/SERVICE WILL MEET YOUR REQUIREMENTS OR NEEDS, OR THAT THE SOLUTION/SERVICE WILL BE UNINTERRPUTED, TIMELY OR ERROR FREE; NOR DOES JIGSAW MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SOLUTION/SERVICE OR THE ACCURACY OF ANY OTHER INFORMATION OBTAINED THROUGH THE SOLUTION/SERVICE, OR THAT THE SOLUTIONS/SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR FREE.   CUSTOMER UNDERSTANDS AND AGREES THAT ANY MATERIAL AND/OR DATA DOWNLOADED, UPDATED, OR OTHERWISE OBTAINED THROUGH THE USE OF THE SOLUTION/SERVICE IS DONE AT CUSTOMER’S OWN RISK AND THAT CUSTOMER WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO CUSTOMER’S COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD/UPDATE OF SUCH MATERIAL AND/OR DATA.

NO INFORMATION OR ADVICE, WHETHER ORAL OR WRITTEN, OBTAINED BY CUSTOMER FROM JIGSAW, OR THROUGH THE SOLUTION/SERVICE SHALL CREATE ANY WARRANTY NOT EXPRESSELY MADE HEREIN.  THE ENTIRE RISK THAT MAY ARISE OUT OF USE OR PERFORMANCE OF THE SOLUTIONS/SERVICES REMAINS WITH CUSTOMER.

13.          LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT OF THE LAW, IN NO EVENT SHALL JIGSAW BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, LOSS OF BUSINESS INFORMATION, BUSINESS INTERRUPTION OR ANY OTHER PECUNIARY LOSS OR DAMAGE), RESULTING FROM THE USE OR THE INABILITY TO USE THER SOLUTION/SERVICE OR FAILURE OF JIGSAW TO PROVIDE TECHNICAL OR CUSTOMER SUPPORT SERVICES, WHETHER ARISING IN TORT, INCLUDING NEGLIGENCE, CONTRACT OR ANY OTHER LEGAL THEORY,  EVEN IF JIGSAW, HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.  JIGSAW’S LIABILITY TO CUSTOMER OR ANY THIRD PARTY IS LIMITED TO THE AMOUNT ACTUALLY PAID DURING THE MOST RECENT PURCHASED TERM.  SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO CUSTOMER.

14.          INDEMNITY

CUSTOMER AGREES TO INDEMNIFY, DEFEND AND HOLD HARMLESS JIGSAW, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYYES, CONSULTANTS, AGENTS, SUPPLIERS AND RESELLERS FROM ANY AND ALL THIRD PARTY CLAIMS, LIABILITY, DAMAGES AND/OR COSTS, INCLUDING BUT NOT LIMITED TO ATTORNEY FEES, ARISING FROM CUSTOMER’S USE OF THE SOLUTIONS/SERVICES.  CUSTOMER’S VIOLATION OF THIS AGREEMENT OR THE INFRINGEMENT OR VIOLATION BY YOU OR ANY OTHER USER OF YOUR ACCOUNT, OF ANY INTELLECTUAL PROPERTY OR OTHER RIGHT OF ANY PERSON OR ENTITY.

15.          CHOICE OF LAW AND FORUM

This agreement shall be governed in all respects by the laws of the State of Georgia, U.S.A.  Bother parties consent to the exclusive jurisdiction in Georgia and agree that any cause of action relating to these Terms shall be brought to a court in Forsyth County, Georgia.

16.          WAIVER & SEVERABILITY

If any provision of this Agreement is held to be invalid, illegal or unenforceable in a court of law, such provision shall either be struck or amended to achieve as nearly as possible the same economic effect of the original provision and the remaining provisions of this Agreement shall be enforced.   Jigsaw’s failure to act with respect to a breach by Customer does not waive Jigsaw’s right to act with respect to subsequent or similar breaches.  Customer may not assign or transfer this Agreement or any rights hereunder, and any attempt to the contrary is void.

17.          GENERAL TERMS

This Agreement shall inure to the benefit of and be binding upon each party’s successors and assigns.  Jigsaw shall not be liable for any delay or failure to perform resulting directly or indirectly from any causes beyond Jigsaw’s reasonable control.  Unless otherwise provided in this Agreement, any notice required or permitted to be given under this Agreement shall be delivered (i) by hand; (ii) by registered or certified mail, postage prepaid and return receipt requested to the address provided by the other party, or to such other address as a party may designate by written notice in accordance with this Section 12; (iii) by overnight courier or (iv) by electronic mail with confirming letter mailed under the conditions described in (ii).   Notice so given shall be deemed effective when received, or if not received by reason of fault of addressee, when delivered.

These Terms constitute the complete and exclusive understanding and agreement of the parties relating to the subject matter hereof and supersedes any and all prior understandings, proposals, agreements, negotiations and discussions between the parties, whether written or oral.

Customer understands and agrees the Customer is solely responsible for periodically reviewing the Terms of Service.  Customer must report any violation of these Terms.  To do so, send an email to info@jigsawme.com

 

 

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